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The Worst-Case Scenario Survival Handbook: Dating and Sex

The authors of the best-selling The Worst-Case Scenario Survival Handbook are back--and they've brought a date. Whatever your own dating nightmares are, take it from the professionals, things can get worse. Just in time for Valentine's Day, here are dozens of scenarios covering every phase of the romantic--or not so romantic--turn of events. Learn how to remove stubborn articles of clothing, slip away from a blind date, and get rid of unsightly stains. Discover the secrets of dealing with a bad kisser and of surviving a meeting with your date's parents. Hands-on, step-by-step illustrated instructions help guide you through these and many more perils d'amor. Tasteful and useful, and with an appendix of great pickup lines, breakup lines, and all-purpose excuses, this is the book you need when you wake up next to someone whose name you can't remember.
$11.21 Show Detail

Consultative Closing: Simple Steps That Build Relationships and Win Even

Traditionally strategies for closing sales have involved pressuring customers, countering their stalling tactics, and overcoming their objections -- behaviors that run in direct opposition to the philosophy of the consultative salesperson. On the other hand, consultative salespeople, afraid of damaging the relationship they’ve nurtured by appearing too aggressive, hope the deal will close itself -- something which rarely, if ever, happens. Consultative Closing provides the solution, breaking up the closing process into small, actionable steps that help the salesperson gain gradual buy-in and establish a long-term working relationship with his or her client. The book shows readers how to: * recognize and address a "no" without seeming pushy * create a "maximization program" that shows how a product or service will address the clients’ problems and maximize their return on investment * use visualization techniques that take clients past the moment of closing Complete with effective closing phrases and questions, this indispensable guide gives readers the tools they need to make the sale, and keep their customers.
$17.95 Show Detail

Living an Extraordinary Life

Why are some people able to live extraordinary and joyful lives while, for others, life seems repetitive, flat, a giant yawn, an exercise in high drama or run by fear? Robert White does not pretend to have all the answers. However, after over thirty years founding and/or leading companies like Lifespring and ARC that have graduated over one million, two hundred thousand participants from high-impact personal and organizational effectiveness seminars, he's in a good position to help you explore what works -- and doesn't work -- in your life. After selling out the hardcover edition, this is the the revised third edition deluxe softcover.
$19.95 Show Detail

Family for Life : How to Have Happy, Healthy Relationships with Your Adu

When the kids you told to Grow up! really do...Pat yourself on the back! You survived the harrowing sleepless nights nursing high fevers and waiting up for your kids to come home from their first date. The hard part is over, and now it's time to sit back, relax, and reap the rewards of those countless Saturday mornings spent at the soccer field. Right? Wrong! Parenting doesn't automatically stop on a child's eighteenth birthday. Learn how much (or how little) advice, emotional support, and financial backing to offer adult children. Kathy Peel, best-selling author and founder of Family Manager, Inc., draws from her three decades of professional and personal experience to guide you in your "new" role as parents of grown children. She offers positive and practical ways to help your offspring become successful adults. Each chapter offers insightful ideas as well as helpful do's and don'ts. You'll learn how to: prepare kids to leave the nest and land on their feet; give support without becoming a full-time parent again; be a dreambuilder, not a dreambuster; repair relationships with older children and show love in ways that matter; make your home a magnet so older children want to come back to visit; deal with difficult in-laws; be a great grandmother; keep your clan connected as it expands; and carve out time and space for yourself as you continue to care for others. Learn how to be a great mother for a lifetime with the sage advice found in "Family for Life".
$4.78 Show Detail

Above His Shoulders: A true account of sexual abuse, its impact on relat

A true account of child sexual abuse, and its emotional impact on relationships, and the emotional survival and healing. At the end of each chapter Dr. Williams offers metaphors, suggestions and advice to proceed through the pain, and proceed on a path of recovery. Riveting, emotional and brutally honest. Hope, does exist for all victims of abuse, sexual, and emotional. Much more than a life story, a reckoning and resolution of demons that haunt us all.
$13.63 Show Detail

Inner Fitness for Creating a Better You: Six Lessons for Building Greate

A comprehensive manual for self-study or a group leader to facilitate others'awarness. It has many worksheets which may be copied for educational purposes. It begins with the foundation of improving how one feels about oneself. There are many ideas, based on the author's many years of experience, to improve self-esteem, understand the family of origin, build communication skills, and discover deeper meaning and purpose for one's life.
$24.95 Show Detail

Build Your Customer Strategy: A Guide to Creating Profitable Customer Re

"The customer relationships that a company is able to cultivate represent the most important asset that will never appear on its balance sheet." -From Chapter 1 of Build Your Customer Strategy Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships spells out how to create profitable and lasting customer relationships. It demystifies creating the great customer experience-something that everyone seems to be talking about these days-by showing you how to approach "experience" in ways your competitors haven't even thought of. Praise for Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships "Jim Barnes has written a down-to-earth, highly readable book that takes you through real examples with concrete ideas you can use today. Fact is, customers are the only source of revenue, and Jim will help your company build the strategy to grow the value of each customer to your firm, by making sure your firm becomes more valuable to each customer." -Don Peppers and Martha Rogers, PhD coauthors, The One to One Future and Return on Customer "Jim Barnes is in a class by himself as a guru who truly understands customer relationships from the customer's point of view. Read Build Your Customer Strategy when you're ready to move past slogans and technology-based CRM projects to create real customer equity and long-term profitability." -Bob Thompson, CEO CustomerThink Corp., and founder, CRMGuru.com "Build Your Customer Strategy is the book for leaders committed to creating genuine connections with clients. Jim goes beyond conventional thinking to help businesses understand, create, and implement a strategy that will result in the type of long-term loyal customers everyone wants-the ones who bring their family and friends." -Anne Lockie, Executive Vice President, Sales Canadian Personal and Business Clients, RBC Royal Bank "Excellent reading. Jim Barnes brings a refreshing perspective to customer service, loyalty and the importance of long-term, sustainable client relationships. Insightful and very educational." -Stephen Foster, Senior Vice President, Operations Starwood Hotels & Resorts Worldwide, Inc.
$27.95 Show Detail

Re-bonding: Preventing and Restoring Damaged Relationships

In Re-bonding Dr. Joy addresses the painful issue of relationships that have been damaged. Many people today are experiencing the anguish that results from premarital sex and marital infidelity. Is there any hope for healthy relationships once a relationship has been damaged or broken? Find help for hurting people who need to experience the healing touch that only Jesus can give.
$11.01 Show Detail

The greatest story never told: The astounding relationships between myth

$9.95 Show Detail

Understanding Dogs (Animals Culture And Society)

In "Understanding Dogs", sociologist and faithful dog companion Clinton R. Sanders explores the day-to-day experiences of living and working with domestic dogs. Based on a decade of research in veterinary offices and hospitals, dog-guide training schools, and obedience classes and colored with his personal experiences and observations at and outside home with his own canine companions, Sanders' book examines how everyday dog owners come to know their animal companions as thinking, emotional, and responsive individuals. Linking animal companionship with social as well as personal identity, "Understanding Dogs" uses detailed ethnographic data in viewing human and animal efforts to understand, manipulate, care for, and interact with each other.From nineteenth-century disapproval of what was seen as irresponsibly indulgent pet ownership among the poor to Bill Clinton's caring and fun-loving image and populist connection to the 'common person' as achieved through his labrador companion Buddy, Sanders looks at how dogs serve not only as social facilitators but also as adornments to social identity. He also reveals how, while we often strive to teach and shape our dogs' behavior, dogs often teach us to appreciate with more awareness a nourishing meal, physical warmth, a walk in the woods, and the simple joys of the immediate moment.Sanders devotes chapters to the specialized work of guide-dog trainers, the problems and joys experienced by guide dog owners, the day-to-day work of veterinarians dealing with the healing, death, and euthanizing of their animal patients, and the everyday interactions, assumptions, and approaches of people who choose, for various reasons and in various ways, to spend their lives in the company of dogs. "Understanding Dogs" will interest those who live and work with animals as well as those studying the sociology of human-animal interaction. Author note: Clinton R. Sanders is co-author of Regarding Animals (Temple) and Professor of Sociology at the University of Connecticut.
$25.95 Show Detail
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