Found 141078 Relationships Relationships Products.
Fewer than half of today's employees believe that their companies deserve their loyalty. Web-empowered customers now defect more easily and more quickly than ever. Has loyalty become an outdated notion in today's marketplace? Fred Reichheld, author of the bestselling book The Loyalty Effect, argues that loyalty is still the fuel that drives financial success-even, and perhaps especially, in today's volatile, high-speed economy-but that most organizations are running on empty. Why? Because leaders too often confuse profits with purpose, taking the low road to short-term gains at the expense of employees, customers, and ultimately, investors. In a business environment that thrives on networks of mutually beneficial relationships, says Reichheld, it is the ability to build strong bonds of loyalty-not short-term profits-that has become the "acid test" of leadership. Based on extensive research into companies from online start-ups to established institutions-including Harley-Davidson, Enterprise Rent-A-Car, Cisco Systems, Dell Computer, Intuit, and more-Reichheld reveals six bedrock principles of loyalty upon which leaders build enduring enterprises. Underscoring that success requires both understanding and measuring loyalty, he couples each principle with straightforward actions that drive measurement systems, compensation, organization, and strategy: Play to win/win: never profit at the expense of partners. Be picky: membership must be a privilege. Keep it simple: reduce complexity for speed and flexibility. Reward the right results: worthy partners deserve worthy goals. Listen hard and talk straight: insist on honest, two-way communication and learning. Preach what you practice: explain your principles, then live by them. Vivid case studies illustrate the consequences of building or ignoring loyalty, and a rigorous Loyalty Acid Test enables leaders to benchmark their loyalty practices against competitors. Providing tools for implementing the timeless principles of loyalty in a volatile economy, Loyalty Rules! is a practical guidebook for taking the high road in business-the only road that leads to lasting success.
Where is your life headed? How are you spending your time? Want to really change your life? For students who don t know how, or whose time seems to be absorbed by MySpace, text messaging and hanging out at the mall, best-selling author Jim Burns challenges students to create one of the most important habits of life in 50 days spending daily time with God. This exciting devotional is filled with inspiring stories that will challenge students to adopt an attitude of thankfulness, spread their love around, make the most of today, find hope in the midst of hassles, never settle for mediocrity and much more. And in 50 days, they will have read 50 Scriptures and been challenged to go deeper in their relationship with God. Burns tackles real-life issues in a readable format that will give more purpose to lives on autopilot, awaken the dreams of those who have given up and encourage all who long to get closer to the God who loves them.
This volume examines communication processes within the grandmother-mother-daughter relationship, emphasizing an intergenerational perspective. Using observations of and extensive interviews with six sets of middle-income, Caucasian female family members, this book offers a heuristic account of intergenerational mother-daughter relational communication.Author Michelle Miller-Day integrates and juxtaposes alternative experiences of social interaction, situating readers in the world of grandmothers, mothers, adult daughters, and granddaughters as they experience, describe, and analyze their family communication. Miller-Day incorporates aged mothers and younger mid-life mothers and their adult daughters into the research to illustrate how this type of maternal relationship is experienced at different points in a woman's life. With the inclusion of three generations of women, Miller-Day offers multigenerational perspectives on family, and examines them for patterns of maternal interaction, providing symbolic links across generational boundaries.Communication Among Grandmothers, Mothers, and Adult Daughters enables readers to understand more completely the richly textured nature of maternal relationships. It will be an invaluable resource for scholars and researchers in the areas of communication and relationships, including family communication, intergenerational communication, women's studies, family studies, interpersonal communication, and relationships, as well as social workers, psychologists, and counselors, who strive to understand family communication processes and their dynamics across generational lines.
A clinician's Rosetta Stone for understanding and treating presenting problems "I highly recommend this book to therapists of all persuasions."--Allan N. Schore, department of psychiatry and biobehavioral sciences, University of California at Los Angeles School of Medicine In this important book, noted author, teacher, and psychologist Althea J. Horner shows how to reveal, understand, and use the powerful core relationship problem -- which is formed from earliest childhood and creates an image of the self in relation to others -- so it can act as a Rosetta stone for understanding the underlying conflict that repeatedly plays out in a client's behavior. Once this essential element is uncovered, clinicians learn how to work with their clients to successfully resolve common presenting problems.
Our current state of discontent or satisfaction can be better understood through honest and sincere self-inquiry. Seeking Self: an inner journey to healthy relationship is a guidebook to such an exploration. Stephan McLaughlin, Jr. offers Five Ways that anyone, whether motivated by suffering or curiosity, can follow to learn, heal and grow. These Ways show us a path to a deeper relationship with our real Self and can ultimately help us establish a cornerstone for growing more meaningful relationships with other people. Simply stated, healthy relationship begins with being more aware of Self and the impact of our personal beliefs and choices. The reader is gently awakened to the significance of the little things in our lives, our words, actions, reactions, beliefs, assumptions, feelings and needs, and how these come together to form our relationship experiences and consequences. With refreshing candor, humility, and clarity, Stephan McLaughlin shares his own story of healing and transformation. Anyone who has ught to discover their own identity, overcome addiction, or find happiness in relationship with others will be able to identify with and benefit from this inner journey. The relationship skills and tools that Stephan presents are simple and profound. More importantly, they work! One’s entire life and relationships can change for the good by applying the experience, strength, and hope found within the pages of this wonderful book. Without blame or shame Stephan inspires us to claim our woundedness and consider the nurturing and healing choices that helped him create more fulfilling and joyful relationships in his own life. The intention of Seeking Self: an inner journey to healthy relationship is to share these gifts with each reader so they too can know Self in a healthy, loving way and begin to experience the inner joy and harmony they desire and deserve.
Emotional intelligence (or EI)—the ability to perceive, regulate, and communicate emotions, to understand emotions in ourselves and others—has been the subject of best-selling books, magazine cover stories, and countless media mentions. It has been touted as a solution for problems ranging from relationship issues to the inadequacies of local schools. But the media hype has far outpaced the scientific research on emotional intelligence. In What We Know about Emotional Intelligence, three experts who are actively involved in research into EI offer a state-of-the-art account of EI in theory and practice. They tell us what we know about EI based not on anecdote or wishful thinking but on science. EI promises a new means for achieving success and personal happiness. Coaches and consultants offer EI training and administer EQ tests—despite the lack of any agreement on how to measure EI, the usefulness of testing for EI, and even how to define EI. What We Know about Emotional Intelligence looks at current knowledge about EI with the goal of translating it into practical recommendations in work, school, social, and psychological contexts. The authors discuss what is (and what isn't) EI, why the concept has such appeal today, how EI develops, and the usefulness of EI in the real world—in school curricula, the workplace, and treating psychological dysfunction. Also by the authors: Emotional Intelligence: Science and Myth (MIT Press)
Why are some people able to live extraordinary and joyful lives while, for others, life seems repetitive, flat, a giant yawn, an exercise in high drama or run by fear? Robert White does not pretend to have all the answers. However, after over thirty years founding and/or leading companies like Lifespring and ARC that have graduated over one million, two hundred thousand participants from high-impact personal and organizational effectiveness seminars, he's in a good position to help you explore what works -- and doesn't work -- in your life. After selling out the hardcover edition, this is the the revised third edition deluxe softcover.
Drawing on original research and the authors’ professional experiences, this resource presents a comprehensive approach to developing more positive relationships with students and their families.
With 5 million Americans suffering from Narcissistic Personality Disorder (NPD) and another 10 million with the less severe syndrome Destructive Narcissistic Pattern, Loving the Self-Absorbed is a timely book. Author Nina Brown gives readers specific steps for limiting the effect of a partner's narcissistic behavior and getting what they need out of the relationship. She explains the five types of "destructive narcissism" and how to recognize their effects on a relationship. Realistic strategies show how to set mutually agreeable behaviors. Because narcissists lack natural empathy, Brown teaches readers how to change their own "fantasy" expectations, create boundaries, learn new "attending behaviors," listen and respond in a self-caring way, and learn when to avoid and ignore especially bad behavior.
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