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Each of the chapters in this reader is written by leading scholars in the area of relationships, reflecting the diversity of the field and including both contemporary and key historical papers for comprehensive coverage of research.
There's too much work to be done. Your organization can't handle the load. That's when you begin to consider outsourcing some of your business functions. But how can you choose the right suppliers and ensure maximum results? In this book, Laseter--of the world-renowned consulting firm Booz?Allen & Hamilton--shows companies how to address that challenge through the dynamic pursuit of balanced sourcing. "This will be a super book to provide to new purchasing people and to reinvigorate experienced purchasing professionals. It was great to see many of the concepts with which we have experimented logically explained. I wholeheartedly endorse it."--Jean Mayer, executive director, manufacturing procurement operations, Ford Motor Company Laseter and Booz?Allen coined the term "balanced sourcing" to describe a model for ensuring competitive pricing from suppliers while simultaneously nurturing cooperative relationships. Drawing upon Booz?Allen's experiences with leading companies, Balanced Sourcing lays out the six organizational capabilities that make up the firm's field-tested strategy. Detailed case studies of four prominent corporations-Honda of America, Cisco Systems, SUPERVALU, and Florida Power & Light-show you the broad applicability of this model for companies in industries from manufacturing to services to high-tech. "Too many 'best practice' guides present a one-size-fits-all solution, such as copying the so-called Japanese model of sole sourcing. In fact, the best Japanese companies do not treat all suppliers as sole-sourced partners and you should not either. Balanced Sourcing is full of practical tools and models that will help you think through appropriate strategies for each of your suppliers."-Dr. Jeffrey K. Liker, associate professor, industrial & operations engineering, and co-director, Japan Technology Management Program, University of Michigan Get real-life lessons from around the world on: **Creating sourcing strategies **Building and sustaining supplier relationships **Leveraging supplier innovation?and much more! Make the most of your outsourcing with this one-of-a-kind best practices guide!
Like other kids their age, highly capable adolescents experience developmental challenges. They’re forging identity, finding direction, exploring relationships, and learning to resolve conflicts. These are difficult tasks to do alone, no matter how smart one may be. The 70 guided discussions in this book are an affective curriculum for gifted teens. By “just talking” with caring peers and an attentive adult, kids gain self-awareness and self-esteem, learn to manage stress, build social skills and life skills, and discover they are not alone. Each session is self-contained and step-by-step; many include reproducible handouts. Introductory and background materials help even less-experienced group leaders feel prepared and secure in their role. For advising teachers, counselors, and youth workers in all kinds of school and group settings working with gifted kids in grades 6–12.
Once the relationship was healthy.And now it's in trouble. Rather than working unproductively, feeling confused, and grasping for tired solutions that seem complicated and irrelevant, do something about it. This book will show you how to sort through all the pain and confusion in your relationship, put your finger on exactly what's been causing all your troubles, and find the precise way to eliminate them.Psychotherapist and bestselling author Mira Kirshenbaum has identified ten Love Killers that cause all the painful and mysterious problems couples get into. By answering simple questions, you'll be able to diagnose your individual case and identify the lover killer for your specific problems. For every love killer, there is a corresponding Love Builder -- a prescription tailor-made for your particular problem that can help heal your relationship. These solutions grew out of fourteen years of pioneering research into ways couples solve their problems, delving into every aspect of life together, from sex to money, from affection to conversatiion, from watching TV to planning for the future -- all based on what happens to real love between real people amid the stress and distraction of real life.If you're longing for the closeness and passion that once was yours, find out now what's wrong with your relationship, and exactly how to fix it -- and make your love better than ever.
Asperger Syndrome (AS) has often been considered to be incompatible with love and relationships, but as the number of diagnoses increases, it is becoming apparent that people with AS can and do have full and intimate relationships. Maxine Aston frankly examines the fundamental aspects of relationships that are often complicated by the disorder. Illustrated with real-life examples, the book tackles issues such as attraction, trust, communication, intimacy and parenting and includes a section on frequently asked questions, making it a must for all those with AS and their partners, as well as for friends, family and counselors.
Tina Brooks McKinney is back with the hotly anticipated sequel to All That Drama--with Leah and Sammie returning with ten times more problems and issues than before.Leah and Sammie are two friends just trying to make it. They try their best to avoid drama, but somehow it alwys returns--and each other.Leah thought she had found, and married, "The Good Man." Now, after a few years of marriage and three small children, her "good man" has eyes that are constantly roaming. Her bad turns to worse when she finds out that one of her children is autistic, and her house is soon to be foreclosed upon. In her lowest moment, she calls someone she knows will understand her plight--Sammie. Sammie hasn't changed much since Marie passed away--she's still looking for love in all the wrong places. Knee-deep in drama, Leah and Sammie finally realize that they can only count on themselves--and each other.Brimming with juicy drama, betrayal, and family secrets, Lawd, Mo' Drama is funny and moving, heartbreaking and hopeful. Ultimately it offers a moving look at women's issues and the sisterhood that can also sustain us through life's toughest times.
Large print edition
9780739481264
“We must begin our story of Jesus by granting him permission to surprise us endlessly....” ---from the Introduction Jesus of Galilee taught through stories, which even today contain the power to startle us out of our prejudices and preconceptions. Now Father Andrew M. Greeley, one of America’s most beloved storytellers, examines the parables told by Jesus in search of a fuller understanding of the man and his message.This engaging and informal collection of homilies reveals a Jesus whose simple parables carry profound lessons about the Kingdom of Heaven. Along the way, Father Greeley touches on such provocative topics as the significance of Jesus’s Jewish roots, his deep and revolutionary relationship with women, The Da Vinci Code, and The Passion of the Christ. He also singles out the four greatest parables, which best illustrate the infinite love and mercy of the God whose kingdom began with Jesus and continues even today.As a storyteller, Jesus often surprised his listeners with unexpected twists that challenged them to see the world in a whole new light. Father Greeley’s insightful tour of the Gospels provides a fresh look at the parables that strips away centuries of false and mistaken interpretations to get at the essential truth of who Jesus really was and what he believed.
"The customer relationships that a company is able to cultivate represent the most important asset that will never appear on its balance sheet." -From Chapter 1 of Build Your Customer Strategy Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships spells out how to create profitable and lasting customer relationships. It demystifies creating the great customer experience-something that everyone seems to be talking about these days-by showing you how to approach "experience" in ways your competitors haven't even thought of. Praise for Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships "Jim Barnes has written a down-to-earth, highly readable book that takes you through real examples with concrete ideas you can use today. Fact is, customers are the only source of revenue, and Jim will help your company build the strategy to grow the value of each customer to your firm, by making sure your firm becomes more valuable to each customer." -Don Peppers and Martha Rogers, PhD coauthors, The One to One Future and Return on Customer "Jim Barnes is in a class by himself as a guru who truly understands customer relationships from the customer's point of view. Read Build Your Customer Strategy when you're ready to move past slogans and technology-based CRM projects to create real customer equity and long-term profitability." -Bob Thompson, CEO CustomerThink Corp., and founder, CRMGuru.com "Build Your Customer Strategy is the book for leaders committed to creating genuine connections with clients. Jim goes beyond conventional thinking to help businesses understand, create, and implement a strategy that will result in the type of long-term loyal customers everyone wants-the ones who bring their family and friends." -Anne Lockie, Executive Vice President, Sales Canadian Personal and Business Clients, RBC Royal Bank "Excellent reading. Jim Barnes brings a refreshing perspective to customer service, loyalty and the importance of long-term, sustainable client relationships. Insightful and very educational." -Stephen Foster, Senior Vice President, Operations Starwood Hotels & Resorts Worldwide, Inc.
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